Private Desert Tours & Morocco Travel Experts
Private Desert Tours & Morocco Travel Experts
Morocco tours FAQ – EVERYTHING YOU NEED TO KNOW
Planning your Morocco trip? Browse our complete Morocco tours FAQ below to find expert answers to the most common questions about our tours, bookings, payments, desert experiences, and travel tips.
BOOKING & PAYMENT
Booking is simple. Just fill in our contact form on the website or send us a WhatsApp message at +212 616-110715. Tell us which tour you are interested in, your travel dates, and the number of travelers. We will reply within 2 hours with full availability, pricing, and itinerary options. Once you confirm, we ask for a small deposit to secure your booking.
We require a small deposit — typically 20% of the total tour price — to confirm your reservation. The remaining balance is paid in cash on the first day of your tour, directly to your guide. We never ask for full payment upfront.
For the deposit, we accept PayPal, bank transfer (SWIFT/IBAN), and Wise (formerly TransferWise). The balance on arrival can be paid in cash in euros, US dollars, or Moroccan dirhams (MAD). We do not currently accept credit cards on tour.
+212 616-110715Yes. We have processed hundreds of deposits from travelers in over 40 countries without any issues. We are a registered Morocco tour operator and have 500+ verified reviews on Google and TripAdvisor. PayPal also offers buyer protection for added peace of mind.
We recommend booking at least 2–4 weeks in advance, especially during peak season (March–May and September–November). However, we do our best to accommodate last-minute requests — contact us and we will check availability immediately.
Absolutely. Requesting a quote is completely free and has zero commitment. Send us your travel dates, group size, and preferred tour — we will reply with a full itinerary and pricing breakdown. No pressure, no obligation.
Cancellations made 14+ days before departure receive a full deposit refund. Cancellations 7–13 days before receive a 50% refund. Cancellations less than 7 days before departure are non-refundable. If we cancel your tour for any reason (weather, safety, etc.), you receive a full refund or a free rebooking — guaranteed.
We do not sell travel insurance directly, but we strongly recommend that all travelers purchase comprehensive travel insurance before their trip. This should cover trip cancellation, medical emergencies, and lost luggage. World Nomads and SafetyWing are popular options among our travelers.
DESERT TOURS
The 3-Day Sahara Desert Tour from Marrakech is our most popular tour and the perfect introduction to the Moroccan desert. It covers the Ait Ben Haddou UNESCO kasbah, the Dades Gorges, the Todra Canyons, and ends with a camel trek and overnight stay at a luxury camp in Erg Chebbi — the most iconic dunes in Morocco.
Erg Chebbi is a sea of golden sand dunes near Merzouga in southeastern Morocco. The dunes reach up to 150 meters in height and stretch for approximately 22 km. The colors change dramatically throughout the day — from pale gold at midday to deep orange and red at sunset. It is one of the most photogenic places on Earth.
Yes, absolutely. If camel riding is not for you — whether for health, comfort, or personal preference — we will transfer you to the desert camp by comfortable 4×4 vehicle at no extra cost. You will still experience the full sunset and overnight camp, just without the camel.
Our luxury desert camps feature spacious private Berber-style tents with real beds, quality mattresses, and en-suite bathrooms with hot showers. They are nothing like basic camping. Each camp includes electricity, a dining area for traditional Moroccan dinner, and a firepit for the evening Berber music session. You will be surprised by the level of comfort in the middle of the Sahara.
Yes — desert nights can be surprisingly cold, especially from October to March when temperatures can drop to 5°C or below. Even in summer, nights are much cooler than the day. We strongly recommend bringing a warm layer or fleece regardless of when you travel. Your camp will provide extra blankets.
In addition to the camel trek and watching the sunset and sunrise, you can add quad biking across the dunes, sandboarding, a Berber drumming and music session at the campfire, and stargazing (the Merzouga sky is one of the clearest in Africa). A professional photographer can also be arranged to capture your experience.
The camel trek to the camp typically takes 45 minutes to 1 hour each way, depending on the camp location. On Day 3, you have the choice to return by camel or by 4×4 — most travelers prefer the 4×4 return to save time and energy for the long drive back to Marrakech.
Erg Chebbi (Merzouga) is the real Sahara Desert — golden sand dunes up to 150m high, 500km from Marrakech, requiring an overnight stay to experience properly. Agafay is a rocky desert plateau just 30 minutes from Marrakech — no sand dunes, but dramatic lunar landscapes and Atlas Mountain views. Agafay is perfect for a day trip; Erg Chebbi is perfect for a 3-day desert adventure.
ACCOMMODATIONS
Our tours include two types of accommodation. Night 1 is typically spent in a traditional boutique hotel or riad nestled in a scenic location such as the Dades Gorges. Night 2 is in a luxury desert camp at Erg Chebbi. Both are selected for quality, comfort, and authentic Moroccan character — we never book generic chain hotels.
Yes. We exclusively work with luxury desert camps that provide private en-suite bathrooms with hot showers inside each tent. We do not offer standard camps with shared facilities. Your comfort and privacy are our priority, even in the middle of the Sahara.
Yes. If you have specific accommodation preferences — a particular riad, a specific camp, or a higher or lower budget option — just let us know when you request your quote. We are happy to adjust the itinerary to match your preferences.
Absolutely. All hotels and camps we work with can accommodate families. We can arrange connecting rooms, extra beds for children, and family-sized tents at the desert camp. Just mention the ages of your children when you book and we will make all the arrangements.
WiFi availability varies by camp. Most luxury camps offer limited WiFi in the common areas. However, the desert experience is genuinely enhanced by disconnecting for one night — the Merzouga sky with no light pollution is something you will not want to be looking at through a phone screen.
Yes. We offer Standard Luxury and Premium Luxury camp options. The premium option features larger tents, higher-quality furnishings, and sometimes a private terrace. Mention your preference during booking and we will include both options in your quote.
TRANSPORT
TRAVEL TIPS
GROUPS & CUSTOM TOURS
Our team in Marrakech is available 7 days a week. Send us a WhatsApp message and we will reply within minutes.
+212 616-110715 · info@delvemoroccotours.com · Reply within 2 hours
See our full list of Morocco desert tours, day trips, and cultural experiences.
Ready to book or have a specific question? Reach us directly — we reply within 2 hours.
Learn who we are, how we started, and why booking directly with a local operator makes all the difference.
